Registration Eligibility
Landscape professionals including contractors, designers, architects, arborists, and growers.
Start Date
02/03/2021
End Date
02/03/2022
Description
We spend a large portion of our days "communicating" and yet communication challenges persist in our companies, we're not listening as well as we could and we're not connecting with others like we should. Much of our communication focuses on being efficient vs being effective and we miss out on huge opportunities with each other. How well do you really know your fellow employees and why should you even care? Does your communication style resonate with your teams? Connecting has so many benefits in everyday life including increasing employee engagement which impacts productivity, employee retention and improved morale. Learn the principles of connecting and the practical ways you can get better in this session.
Distance Learning
Yes
Course Equivalency
No
Subjects
Business Practices / Contracts / HR
Health, Safety and Welfare
No
Hours
1.0
Learning Outcomes
1. Review the most common communication mistakes we make and what to do about them
2. Understand why effective communication and connecting are even more imperative for businesses today
3. Interpret the best definition of communication that will guide you in your interactions moving forward
4. Identify the five connecting principles that you need to understand to be more effective. And the five connecting practices that you can put into practice on a daily basis
Instructors
Jeff Joutras, Step Forward Into Growth
Course Codes
Illinois Landscape Contractors Association
Provider
Illinois Landscape Contractors Association