The New Way to Communicate in Business in 2019

Registration Eligibility

Requires an All Access Pass, easlily obtained from the registration link provided.

Start Date

07/14/2019

End Date

07/14/2019

Description

Business communication continues to evolve at an unbelievable rate. In just 25 years, we’ve seen the evolution from landlines to pager codes to cell phones to smart phones to the cloud. Where are we headed next? How does the next generation prefer to communicate? What are the implications for business in 2019 and beyond? In this session, our speaker will walk attendees through the communication changes and cultural shifts that drive them in the past, present, and future.

Attendees will learn how to more effectively communicate with customers and employees to improve every key business metric and utilize better communication to thrive including: the difference between 2-D and 3-D communication conversations and means; how to select the proper channel for conversations to maximize meaning and efficiency; new tools to improve communication in 2019 and beyond.

Location

Columbus, OH

Distance Learning

Course Equivalency

Subjects

Business Practices / Contracts / HR

Health, Safety and Welfare

Hours

1.0

Learning Outcomes

Speaker will walk attendees through the communication changes and cultural shifts that drive them in the past, present, and future. Attendees will learn how to more effectively communicate with customers and employees to improve every key business metric and utilize better communication to thrive including: the difference between 2-D and 3-D communication conversations and means; how to select the proper channel for conversations to maximize meaning and efficiency; new tools to improve communication in 2019 and beyond.

Instructors

Neal Glatt

Course Codes

BP212

Provider

AmericanHort

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