How Do We know we are doing the best we can? Client Satisfaction & Team member buy in

Registration Eligibility
All Access Pass must be purchsed
Start Date
07/16/2018
End Date
07/16/2018
Description
Just because the Client pays their bill, and just because your phones are ringing... are those accurate indicators that you are doing the best that you possibly can? How can you be assured that that Clients will continue to come back, and that your workforce is producing at optimum levels. "WHAT GETS MEASURED GETS MANAGED" . Bill has incorporated some surefire, accurate, measurement tools to help get a firm grasp on knowing exactly where they stand with their clients, and their workforce. Learn how to turn low levels of Client satisfaction into high levels by using simple measurement tools, as well as how to achieve complete buy-in from your team members thru a "pay for performance" structure . Bill will share the tools they use and how it has increased their Client satisfaction, Team member buy- and ultimately their bottom line.
Location
Columbus, OH
Distance Learning
No
Course Equivalency
No
Subjects
Business Practices / Contracts / HR
Health, Safety and Welfare
No
Hours
1.0
Learning Outcomes
1. measurement tools to help get a firm grasp on employees and where they stand with their clients 2. Learn how to turn low levels of Client satisfaction into high levels by using simple measurement tools, 3. how to achieve complete buy-in from your team members
Instructors
Bill Peters
Website Registration
Course Codes
LS316
Provider
AmericanHort


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