PMBOK® Guide - Sixth Edition: 18-Processes for Managing Project Communications (RVLS-2875)
Project communications encompasses a variety of deliverables such as project updates, project dashboards, performance metrics, status reports, schedule updates and details pertaining to the project budget or any of its constraints. Additionally, updates are made to the project management plan where details pertinent to stakeholder management, communications management and project baseline activities can be found. Through Processes for Managing Project Communications, you will gain insight relevant to communication methods, information management systems, and performance reporting activities that will be used as either tools or techniques while managing communications.
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At the end of this course, you will be able to: Implement different communication models Media Writing styles Effectively manage meeting. Communicate through presentations. Perform skills relevant to facilitate project activities. Apply listening techniques. Incorporate products of the manage communications process that encompass a variety of deliverables: Project updates Project dashboards Performance metrics Status updates Schedule updates Budget details Organizational process updates Stakeholder feedback Lessons learned Control communications Apply tools and techniques: Information management systems Expert judgment Project team meetings and inputs Manage stakeholder expectations Distribute project information Report project information Use variance analysis and forecasting techniques
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