This 1-hour interactive online course provides a brief overview to teach the construction professional the definitions of the basic concepts of the mediation process. Mediation is rapidly becoming a preferred method to resolve disputes arising from the construction process, both during and after contract performance. If you are a prime contractor, subcontractor, architect, engineer, construction manager, owner's representative, surety, insurance company, or otherwise involved in construction, it is highly likely that you will be a party to one or more mediations during your career. This course will provide basic information to the construction professional to allow him or her to understand the mediation process.
Business Practices / Contracts / HR
Health, Safety and Welfare
After completion of the course, you will:
•Understand the difference between mediation and other techniques of dispute resolution
•Understand the basic principles of mediation and how it is used to resolve disputes
•Understand the stages of mediation and what happens in each stage
•Have a basic vocabulary of terms used in mediation