The Ultimate Project Manager, Chapter 08: Managing Client Relationships (RV-10432)
In the design industry, business is built around good service...and good service depends on good relationships. This eighth course in The Ultimate Project Manager series discusses the importance of establishing and maintaining good client relationships. Keys to a successful client relationship will be discussed, in addition to ways to create a positive impression and provide a great client experience.
Business Practices / Contracts / HR
Health, Safety and Welfare
At the conclusion of this course you will be able to:
Identify ways to actively manage an effective client relationship.
Identify ways to establish and maintain a positive impression with clients.
Discuss the importance of maintaining communication with clients and keeping client relationships fresh.
List things a project manager can do to provide a great client experience.
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